
Frequently Asked Questions






 Does your program work
for all students who need math help?
 Will your program work
for adults?
 What do you mean by
"unraveling math content?"
 Can your program help
my child pass the high school exam he needs to graduate?
 How much time should
my child spend in your program to improve math skills?
 How will I know how my
child is doing?
 What exactly is interactive
practice?
 My child has problems
with algebra, can your program help?
 Our child has trouble
understanding English. We are from Central America. Will
your bilingual math program help?
 How does the reporting
function help me to help my child learn math?
 How do you create a
Personal Instruction Plan for my child?
 How can I use the reports
at ParentTeacher meetings?
 How does your program
identify specific points of weakness?
 You mention ‘differentiated
instruction’. What is it and how does it make a difference
for my child’s success learning math concepts?
 What does NCTM mean
and why is it important?
 I know my child needs
a math tutor but I cannot afford to hire one. Will your
program help?
 How does your program
differ from other math software on the market?
 Can my child really
get math practice with your program anywhere and at anytime?
 What happens after my
child completes your math program?
 What is a math module?
 How does using animation
help teach my child geometry?
 What is FLASH and why
do I need it?
 You say I need to set
my screen resolution to 1024 x 768. How do I know what my
resolution is currently set at and why do I need to change
it?
 When I click a module
title, a screen opens for a second, then closes again. Why
can't I access the module?
 I purchased a oneyear
membership for your math software, but I have not received
my login information. Why?









Q: Does your program work
for all students who need math help? 








We have found that adult students, returning
to school after a long absence, are using our program to
improve their math skills. These students range from adults
completing their GED to returning college students who need
math remediation in order to prepare for college math coursework.









Q: Will your program work
for adults? 


A: Yes!
We have found that adult students, returning to school after
a long absence, are using our program to improve their math
skills. These students range from adults completing their
GED to returning college students who need math remediation
in order to prepare for college math coursework. 








Q: What do you mean by
"unraveling math content?" 


A: With
subjects like math, it’s critical to master the basics
before moving ahead. Our patentpending “smart”
technology instantly isolates a problem area and “knows”
how far back to take your child to grasp the material before
moving on. 





If your child experiences
difficulty, Succeed in: Math!®
identifies the problem and automatically drills
down to lower, more basic math content levels.
Then, once the math concepts are understood, your child is
guided through several steps back to the original point of
failure, making certain at each level, that math concepts
are mastered. 








Q: Can your program help
my child pass the high school exam he needs to graduate? 


A: Succeed
in: Math!® can
help your child do better on high stakes exams like high
school graduation or exit exams. Results have shown up
to a TWO LETTER GRADE INCREASE in test scores among students
who spent time working in the program. 








Q: How much time should
my child spend in your program to improve math skills? 


A: Everyone
learns at his/her own speed. Some students require more time
than others to master math concepts. One of the major benefits
of Succeed in: Math!®
is selfpaced learning with no specific time limit on completion
of a module. With anywhere,
anytime access for a full year, your child can
use the program 24/7/365 from any Internetconnected computer. 








Q: How will I know how
my child is doing? 











Q: What exactly is "interactive
practice?" 


A: The
patentpending methodology used to create Succeed
in: Math!® software
is based on over 700 hours of interactive
training we’ve developed since 1995. Interactive
practice can be described as ‘learning by doing’.
Experience tells us that learning mathematics is more effective
when students actively participate in the process. Students
understand and remember more if they ‘do’ rather
than simply being lectured to. Our math modules explain concepts
using animation and narration. Periodically, students are
given problems to solve and enter their answers on the screen.
They may also be faced with puzzles to complete which illustrate
the concepts being presented in the modules. These types of
exercises reinforce the math content and improve math skills,
helping students grasp the concepts more effectively. 








Q: My child has problems
with algebra, can your program help? 


A: Our
methodology stresses that math should be taught three ways;
conceptually, procedurally and visually. Everyone learns his/her
own way. We incorporate animation, narration and interactive
practice in each math module. Additionally, a student having
trouble learning algebra may actually have more rudimentary
math issues that have been lying undiscovered for years. Using
our exclusive assessments, Succeed in: Math!®
software identifies
precise points of weakness and delivers specific math
help in the precise areas needed. There is NO guesswork. 








Q: Our
child has trouble understanding English. We are from Central
America. Will your bilingual math program help? 


A: Succeed
in: Math!® software
contains complete bilingual
explanations for all math content. Your child must be
able to understand all the material presented to them in order
to learn and improve math skills. We provide your child with
a greater opportunity for success by providing bilingual narrations. 








Q: How does the reporting
function help me to help my child learn math? 


A: We
developed our exclusive Parent
Information Page to enable you to follow your child’s
progress using our program. You will see all math test scores
and the subject areas where help is needed. You will see the
Personal Instruction
Plan created exclusively for your child. You will see
how much time your child has spent in the program to date,
how many assignments have completed and much more. Simply
click any of the links on the Page to begin generating reports.
The up to the minute information generated in each report
can be used as reference material when meeting with your child’s
teachers. 








Q: How do you create a
Personal Instruction Plan for my child? 


A: When
logging into Succeed in: Math!®
for the first time, a student is required to take a pretest,
assessing math knowledge and enabling our program to identify
EXACTLY where your child needs specific math improvement.
Based on the results of the pretest, the program generates
a list of 'Quick' tests. These shorter, more specific assessments
‘finetune’ needs by pinpointing, within individual
content areas (algebra or geometry, for example) where and
what kind of math practice is needed. Upon completion of a
'Quick' test, our smart system creates a Personal
Instruction Plan for your child. The Plan includes a personalized
list of math tutorials ( math modules) that provide
instruction for each area requiring math improvement. 








Q: How can I use the reports
at ParentTeacher meetings? 


A: The
reports generated in the Parent
Information Page provide valuable information when meeting
with your child’s math teacher. One report tells you
exactly how much time your child has spent using Succeed
in: Math!® software
and what math modules have been accessed. Another gives you
the results of your child’s math assessments, generated
from pretest and ‘Quick’ test results. The report
lists each question, the correct answer and the one chosen
by your child. You also have an option to view each question
and the multiple choice answers. These assessments can be
used to inform teachers precisely where your child
needs additional help with math and to discuss options for
working together to provide the instruction needed for math
improvement. Ultimately, these reports create opportunity
for better communication between parents and teachers. 








Q: How does your program
identify specific points of weakness? 


A: The
patentpending methodology used in Succeed in:
Math!® software
creates our exclusive, smart system that identifies math weakness
based on a student’s input. That means that the software
‘figures out’, using scientifically developed
math assessments, why a student is failing based on the answers
used on the pretest and each math module quiz. Each answer
provides ‘clues’ to the precise points where math
skills need to be sharpened. Succeed in: Math!®
software creates a Personal Instruction Plan for each student,
based on this detailed information. 








Q: You
mention ‘differentiated instruction’. What is
it and how does it make a difference for my child’s
success learning math concepts? 


A: Differentiated
instruction stems from the knowledge that no two students
learn math in the exact same way. It means creating a variety
of paths so that students of different abilities, interest
or learning needs experience equally appropriate ways to absorb,
use, develop and present concepts as a part of the process
of learning mathematics. 





Succeed in:
Math!® software
uses three ways to deliver math instruction; procedurally,
visually and conceptually. 








Q: What does NCTM mean
and why is it important? 











Q: I know my child needs
a math tutor but I cannot afford to hire one. Will your program
help? 


A: Many
parents find themselves in a similar situation. Their child
needs to improve math skills or is falling behind the rest
of the class. Private tutors can be expensive and there is
no guarantee that spending a lot of money will lead to math
success. Experience and expertise in delivering math instruction
can vary widely from tutor to tutor. Some large tutoring franchises
charge several thousand dollars tuition to provide math remediation. 




















Q: How does your program
differ from other math software on the market? 


A: Succeed
in: Math!® has
created a truly
different approach to helping both students be more successful
learning math and parents becoming more involved in the learning
process. Succeed in: Math!®
uses our exclusive patentpending methodology for presenting
math materials for students. Once we identify where your child
needs math help we provide a unique set of tools for your
child to overcome difficulties learning math and a powerful
set of reporting functions for you to keep abreast of your
child’s math progress. 








Q: Can my child really
get math practice with your program anywhere and at anytime? 


A: Yes.
Our anywhere, anytime access (24/7/365) is available from
any Internetconnected computer for the length of your membership.
One of the real strengths of Succeed in: Math!®
software is that the program is selfpaced. Your child can
leave the program at any time, return later to the same place
in the program and resume learning. 








Q: What happens after
my child completes your math program? 


A: Once
a student successfully completes the posttest, all math modules
remain available for the remainder of the membership period.
Many students use the modules to prepare for class work, math
tests and quizzes, or as a tool for completing math homework.
Others review the modules before taking the math portion of
their high school graduation exam. 








Q: What is a math module? 


A: A
math module is another way of saying a math tutorial. Succeed
in: Math!® software
contains a library of content modules covering math subjects
from basic arithmetic (addition, subtraction, multiplication,
division) to fractions and decimals, algebra concepts, geometry,
trigonometry and statistics. 








Q: How does using animation
help teach my child geometry? 


A: As
stated earlier, Succeed in: Math!®
methodology
stresses that math should be taught three ways; conceptually,
procedurally and visually. Everyone learns his/her own way.
Some students find it very valuable to ‘see’ math
concepts unfold on the screen in order to really understand
them. 








Q: What is FLASH and why
do I need it? 


A: We
use FLASH software to create and deliver animation over the
Internet. It allows Succeed in: Math!®
software to be downloaded and viewed using major internet
browsers (Internet Explorer, Mozilla, Netscape, etc.) and
computer operating systems (Windows, Macintosh, etc.) easily
and smoothly. In order to view our program, you need the latest
FLASH player installed on your computer. If you are unsure
whether you have the FLASH player installed, click
here for a FREE download and follow the
simple instructions. 








Q: You
say I need to set my screen resolution to 1024 x 768. How
do I know what my resolution is currently set at and why do
I need to change it? 


A: Setting screen resolution is a very
simple process. Screen resolution is the same as saying
the size of what you see on the screen. Typically, the bigger
the screen resolution, the better the viewer’s capability
to recognize details and see everything being displayed.
In order to view the math modules completely, the screen
size must be set correctly. Click
here for instructions for computers running Windows
XP.
This is an Adobe Acrobat PDF file 









Q: When
I click a module title, a screen opens for a second, then
closes again. Why can't I access the module? 


A: The
problem is most likely that you have a popup blocker software
enabled on your computer. In order to view the modules, you
must turn off the popup blocker, OR, you can press the Control
(CTRL) key and hold it while the module screen opens. That
will temporarily disengage the blocker software. You will
have to use that process every time you view a module. 








Q: I
purchased a oneyear membership for your math software, but
I have not received my login information. Why? 


A: We're
sorry for the inconvenience. Some email providers are sending
our login information messages to Junk Mail. We are not sure
why this happens, since we have no control over email systems.
Please check your Junk Mail folder for our email message.
When you see it, select the message and click the button "Not
Junk Mail". That way, all future messages from us will
be sent to your Inbox. 



